Glenbrook’s response to COVID-19
Serving our customers
We believe our role serving customers and the community during this time is a critical one, and we want to make sure people can get the exercise that they need. Through this crisis we need to continue to take care of ourselves with our regular exercise while emotionally helping ourselves feel better. As COVID-19 has spread to all areas of our lives, we’re experiencing people who want to continue to exercise and do what feels good to them. TENNIS, PICKLEBALL, and PADDLE will continue without interruption as long as we can continue to maintain the level of cleanliness and service that supports and takes care of our customers. We are doing everything we can now to continue to make this happen for you and we will continue to monitor these practices until we are out of the COVID-19 crisis.
With this said, we will continuie to offer our regularly scheduled classes for adults and juniors and are working diligently to increase the offerings of programs on the tennis court, pickleball court, and paddle court during this difficult time. A weekly schedule of the increased programs and existing programs will be listed on the website shortly. Please check our site at www.glenbrookracquetclub.com and www.glenbrookpaddleclub.com for updated information. At this time when families are home and sticking together, we will offer additional family based programming that allows everyone to enjoy exercise together and as a family.
Finally, we want to assure you that Glenbrook Racquet Club is committed to the health, safety, and well-being of all in our members and our guests. As we continue to monitor the COVID-19 situation, we want to assure you that in addition to our usual high standards for health and safety, we are taking additional measures to ensure the well-being of our guests, their loved ones and our expanding family of associates.
We follow strict public health guidelines and we have expanded upon the safety protocols issued by the CDC and local health department while keeping our operations open for our members and our guests.
Our added safety measures include:
- Instructing staff and members who may be exhibiting symptoms of illness to stay home and seek care from a medical provider when necessary.
- Increasing the frequency of cleaning and sanitizing high-touchpoint surfaces in the club such as door handles, kiosks, touch screens, counters, racquets, balls carts, ball pick up baskets and restroom surfaces.
Empowering our community
In addition to continuing to offer programs to our existing members and our guests, we are also working to support those in our community who need to continue to work but have been affected by the shut down of many of the Park District tennis facilities. Many will be closed for the next 3 – 4 weeks. In an effort to support our fellow pros, we are extending our unused court time to those pros who might have customers who would be willing to come to Glenbrook for the next 3 – 4 weeks and continue taking their lesson with their own pro. We recognize that many of our fellow pros have families and will need to continue to supply for their families and our support will allow them to do this during this crisis.